Dissil Gardens - Last update : [28/11/2024]

1. PURPOSE

These General Terms and Conditions of Sale (GTCS) govern all transactions between Dissil Gardens (hereinafter referred to as "the Seller") and any customer (hereinafter referred to as "the Customer") on the www.lesjardinsdissil.com. They specify the rights and obligations of the parties in the context of the sale of products and/or services offered by the Seller.

2. ACCEPTANCE OF THE TERMS AND CONDITIONS

By validating an order on the Site, the Customer acknowledges having read these GTC and agrees to abide by them unreservedly.
The Seller reserves the right to modify the GTC at any time. The applicable GTCS are those in force on the date of the order.

3. PRODUCTS AND SERVICES

Les Jardins Dissil offers [Stays, Cosmetic products...]

• Description of products/services Each product/service is accompanied by a detailed description.
• Availability The offers are valid as long as they are visible on the Site and within the limits of available stocks.

4. ORDERS

The order process is as follows:

1. Selection of desired products/services.
2. Basket validation.
3. Enter your personal details and contact details.
4. Acceptance of the General Terms and Conditions.
5. Secure payment.

A confirmation email will be sent to the Customer once the order has been validated. The Vendor reserves the right to cancel an order in the event of :

• Non-payment.
• Incorrect information provided by the Customer.

5. PRICES AND TERMS OF PAYMENT

• Prices The prices indicated on the Site are in euros (€), inclusive of all taxes. Delivery costs are specified before the order is confirmed.
• Payment Orders are payable online using secure methods (e.g. credit card, PayPal).

In the event of non-payment, the Seller will suspend the order until payment has been made.

6. DELIVERY

• Delivery zone Deliveries are made in [specify the areas covered, e.g. mainland France, Europe, etc.].
• Deadlines Delivery times are specified when the order is placed and vary depending on the product/service.
• Fees Delivery costs are detailed in the order summary.

The Seller cannot be held responsible for delays due to the carrier or to force majeure events.

7. RIGHT OF WITHDRAWAL

In accordance with article L221-18 of the French Consumer Code, the Customer has a period of 14 calendar days from receipt of the order to exercise the right of withdrawal.

• Conditions Products must be returned in perfect condition, unused and in their original packaging.
• Procedure To exercise this right, the Customer must contact the Seller at the following address: contact@lesjardinsdissil.com.

The cost of returning the goods shall be borne by the Customer.

8. GUARANTEES

All products sold by the Vendor are covered by the legal guarantee of conformity (articles L217-4 et seq. of the French Consumer Code) and the guarantee against hidden defects (articles 1641 et seq. of the French Civil Code).

In the event of a problem, the Customer must contact the Seller to report any defect or non-conformity.

9. LIABILITY

The Seller may not be held liable for any damage resulting from the use of the Site or the products/services sold, except in the event of gross negligence or wilful misconduct.

10. PERSONAL DATA

The information collected at the time of the order is necessary for its processing. It is processed in accordance with our Privacy Policy.

Customers have the right to access, rectify, delete or port their personal data. For all requests, please contact contact@lesjardinsdissil.com.

11. SETTLEMENT OF DISPUTES

In the event of a dispute, the parties undertake to seek an amicable solution before commencing any legal proceedings.

Failing agreement, any dispute will be referred to the competent courts in the place of the Seller's registered office.